PROBLEM SOLVING
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PROBLEM SOLVING
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- Creative Problem-Solving 0%
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- Problem resolution 0%
- Researching 0%
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Question 1 of 20
1. Question
- I treat problems as catalysts for growth.
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Disagree Agree
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Question 2 of 20
2. Question
2. I continuously pursuit improvement on processes and do not stop innovating, even when achieving market dominance.
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Disagree Agree
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Question 3 of 20
3. Question
3. I strive to learn from ymy failures and adjust accordingly.
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Disagree Agree
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Question 4 of 20
4. Question
4. You clearly define and drill down to the root of a problem.
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Disagree Agree
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Question 5 of 20
5. Question
5. You avoid assumptions and judgment during your brainstorming, generating more ideas to be further evaluated.
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Disagree Agree
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Question 6 of 20
6. Question
6. You look for ideas and solution beyond your own industry and expertise
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Disagree Agree
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Question 7 of 20
7. Question
7. You use specific questions to identify the real problem.
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Disagree Agree
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Question 8 of 20
8. Question
8. You look beyond customer wants to find their aspirations.
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Disagree Agree
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Question 9 of 20
9. Question
9. You work to understand the problem from the other person’s point of view.
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Disagree Agree
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Question 10 of 20
10. Question
10. You work on the needs, interests, and problems of the other person. Not just your own.
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Disagree Agree
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Question 11 of 20
11. Question
11. You are open to the talk by articulating commonalities.
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Disagree Agree
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Question 12 of 20
12. Question
12. You work on defining both views of the same problem.
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Disagree Agree
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Question 13 of 20
13. Question
13. You consider the relationship you have and you will have with the other person when attend to solve a problem.
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Disagree Agree
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Question 14 of 20
14. Question
14. You focus on the problem and not on the person.
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Disagree Agree
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Question 15 of 20
15. Question
15. You strive to solve the problem as soon as possible and avoid things to get worth.
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Disagree Agree
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Question 16 of 20
16. Question
16. The seven-steps for effective problem-solving are:
- Identify the issues. Be clear about what the problem is. …
- Understand everyone’s interests. …
- List the possible solutions (options) …
- Evaluate the options. …
- Select an option or options. …
- Document the agreement(s). …
- Agree on contingencies, monitoring, and evaluation.
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Disagree Agree
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Question 17 of 20
17. Question
17. You are proficient on:
- Active listening
- Analysis
- Research
- Creativity
- Communication
- Dependability
- Decision making
- Team-building
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Disagree Agree
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Question 18 of 20
18. Question
18. You have the technical skills necessary to understand the problem and the potential solutions in your job.
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Disagree Agree
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Question 19 of 20
19. Question
19. You know how to communicate the problem to others and the most appropriate communication channels to seek assistance.
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Disagree Agree
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Question 20 of 20
20. Question
20. You empathize and use clear explanations when communicating a problem and use the most appropriate communication channels to seek for assistance.
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Disagree Agree
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“If I had an hour to solve a problem, I’d spend 55 minutes thinking about the problem and 5 minutes thinking about solutions.” – Albert Einstein
